Information

Travel tips

1/Customs

Customs procedures in Vietnam are quick and simple. To enter and exit Vietnam, visitors are required to fulfill the entrance and exit procedures in the form

2/Visa procedure

Most visitors to Vietnam need a visa to enter the country. Visas are exempted for the citizens of the countries, which have signed a bilateral or unilateral visa exemption agreement with Vietnam, tourist visa may be valid for 15 to 30 days.

3/Currency

  • Vietnamese dong (VND) is the official currency.
  • Foreign currencies and traveler’s checks can be exchanged into VND at banks or foreign exchange agencies. Automated cash machines that work with most international bank cards also are widely available in most cities, but cash should be taken when traveling into rural areas.
  • Credit cards are popularly used, especially in cities and big tourist centers.

4/ Language

  • Vietnamese is the official language.
  • The most widely spoke languages: English

5/Weather

  • Sub-Tropical climate with four season (spring, summer, autumn, and winter) in the North and two season (dry and rainy) in the South

6/Food and drink

  • Eating while in Vietnam is a delight for visitors, because many of the local specialties come straight from the imperial kitchens that served the emperors of Vietnam. The diversity of dining options is tremendous, ranging from cheap street side noodle stalls to banquets of freshly caught seafood.
  • Drinking water or ice is generally not recommended, even in the cities. Bottled water is cheap and readily available, so we recommend clients not to take the risk. Vietnam is a beer culture, and there are plenty of local as well as imported brands. 333, Carlsberg, Hanoi, Tiger, Saigon, La Rue, San Miguel and Heineken are some common brands.

7/Health

  • No vaccinations are officially required to visit Vietnam, but local medical authorities recommend protection against polio, diphtheria, typhoid, tetanus, hepatitis A and B, and Japanese encephalitis. For travelers spending much time in the countryside, anti-malaria pills are recommended and you should take precautions not to get bitten. Repellents and mosquito nets are necessary. All travelers are advised to bring any prescription medications (in the original containers) currently required. Travelers should pack a small medical kit, which includes sunscreen, insect repellent, diarrhea medication, ibuprofen or aspirin and antibacterial ointments. For those who wear eyeglasses, it is recommended that an extra pair be taken, as the quality of local replacement services varies. Medical care facilities are available in the largest cities, but are limited outside of Ho Chi Minh City and Hanoi.
  • It’s wise for each traveler to consult with each insurance company to see whether coverage is included for Vietnam, because care is expensive, and often requires evacuation to nearby countries.

8/Shopping

Bargaining is customary at roadside stalls and at open markets. The following items are preferred by foreign travelers:

  • Carved wooden furniture, fine lacquer ware
  • Traditional Vietnamese hand-made silk dresses, kimonos, embroideries, etc.
  • Simulated antiques, fine ceramics, old watches or Zippo lighters, etc. – Copies of famous artist paintings

9/Security and advice

Vietnam is by and large a very safe country; violent crime is extremely rare. Unfortunately you cannot expect hospitality at every turn and you may experience problems with petty theft and pick pockets.

  • As with any big city, do not bring items of value as you go shopping or sightseeing on city streets.
  • Foreign currencies should be exchanged at banks, or authorized exchange facilities. Do not exchange money in the street.
  • Store your cash, credit cards, airline tickets and other valuables in a safe place. There are In – room safes in most 4- or 5-star hotels, otherwise ask the reception to keep your valuable things in their deposit facility.
  • Don’t wear singlet, shorts, dresses or skirts, or tops with low-neck lines and bare shoulders to Temples and Pagodas.

- Do not try to take photographs of military installations or anything to do with the military. This can be seen as a breach of national security.

- It is advisable NOT to take pedicab or motorbike taxis on your own.

10/Time zone: Hours in Vietnam: GMT + 7

11/Electricity and water supply – Electric power: 220V, frequency: 50 Hz – Cities, towns and townships are supplied with fresh sterilized water.

12/Hotel and restaurant

  • Accommodation is various from one star to five star hotels that can meet the diverse demands of visitors at different levels. – Restaurants in the major towns and cities will satisfy gastronomic demands of every guest. Some specialize in European, Chinese, Japanese, and Korean foods, so clients can always find some food that suits their fancy. In popular tourist centers, special restaurants are available for travelers who are vegetarian, on diet or religious.

13/Transportation Airports

- International airports: Noi Bai (Hanoi), Tan Son Nhat (Ho Chi Minh City) and Da Nang (Da Nang).

- Domestic airports: Gia Lam (Hanoi), Cat Bi (Hai Phong), Dien Bien Phu (Dien Bien), Na San (Son La), Vinh (Nghe An), Phu Bai (Hue), Pleiku (Gia Lai), Buon Ma Thuot (Dak Lak), Lien Khuong (Da Lat), Phu Cat (Quy Nhon), Tuy Hoa (Phu Yen), Cam Ranh (Khanh Hoa), Con Son (Ba Ria-Vung Tau), Phu Quoc, Rach Gia (Kien Giang), Camau (Camau).

- Getting to town

In Hanoi:

Airport Taxis charge a flat rate of US$ 10 (one-way) for cars from Noi Bai Airport to central Hanoi. The drive takes about 45 minutes. A minibus makes the trip for  US$ 4 per person.

Fare for buses No. 7 Kim Ma – Noi Bai and No. 17 Long Bien – Noi Bai is VND 5,000. There is a bus every 15 – 20 minutes.

Bus No. 86 Hanoi railway station at Le Duan street.- Noi Bai airport: The bus is scheduled to leave the Hanoi Station between 5:05 am and 9:40 pm and Noi Bai airport between 6:18 am and 10:58 pm, every 25-30 minutes. Tickets cost 30,000 VND (USD1.30) each way and trips take almost an hour.

In Ho Chi Minh City:

A metered cab from Tan Son Nhat Airport to downtown costs around VND 70,000. The trip takes about 20 minutes. Bus: VND 4,000/person: Ben Thanh-Tan Son Nhat (No 154)

Bus No. 109 Tan Son Nhat airport – downtown area: The service, available between 5:30 a.m. and 1:30 a.m. the next day, connects popular sites, including Ben Thanh Market and the backpackers’ area. It costs VND20.000 (88 US cents) to complete the 10.5-kilometer journey that ends at September 23 Park in 45 minutes. There is a bus every 15-20 minutes.

14/Land road

- From Laos through the border gates of Lao Bao (Quang Tri), Cau Treo (Ha Tinh)

- From Cambodia through the border gates of Moc Bai and Xa Mat (Tay Ninh), Tinh Bien (An Giang)

- From China through the border gates of Huu Nghi Quan (Lang Son), Ha Khau (Lao Cai), Mong Cai ( Quang Ninh )

Bus in Hanoi:  – Southern Bus Station, 225 Giai Phong Road, Tel. 38641467 – Gia Lam Bus Station, Nguyen Van Cu Road, Long Bien District, Tel. 36271529 – My Dinh Bus Station, My Dinh Commune, Tu Liem District, Tel. 37685549Bus in Ho Chi Minh City:  – Western Bus Station, 137 Hung Vuong, Binh Chanh District, Tel. 38776593 – Eastern Bus Station, 292 Dinh Bo Linh, Binh Thanh District, Tel. 38984893

Railway: Vietnam has 5 railway lines: Hanoi-Ho Chi Minh City (Thong Nhat); Hanoi-Hai Phong; Hanoi-Thai Nguyen; Hanoi-Lang Son and Hanoi-Lao Cai. In Hanoi  – Hanoi-Vinh: via Phu Ly, Nam Dinh, Ninh Binh, Thanh Hoa, Vinh. Hanoi Railway Station, 120 Le Duan, Tel. 39423697/39423949.

- Thong Nhat (Reunification) Express Train (Hanoi-Ho Chi Minh City) runs through many tourism centers such as Nam Dinh, Thanh Hoa, Vinh, Hue, Da Nang, Quy Nhon, Nha Trang, and Ho Chi Minh City. You should buy ticket two or three days in advance (paid in Vietnamese dongs only). Journeys: 29 hours, 30 hours, 33 hours. Soft seats; 4-6 beds/room with or without air-conditioners. Hanoi Railway Station, 120 Le Duan, Tel. 39423697/39423949.

- Hanoi to other provinces: Haiphong, Lang Son, Lao Cai, Thai Nguyen, Halong. Tickets bought at 120 Le Duan. Check-in and out at the Hanoi Station B, Tran Quy Cap Road. For the routes to Haiphong, Yen Bai, Thai Nguyen, also check-in and out at Long Bien Station. – Hanoi-Beijing International Train via Dong Dang (Lang Son): twice a week on Tuesday and Friday. For the group of 6 people and above, leaving at the same station, ticket price will be reduced by 25%. Hanoi Railway Station, 120 Le Duan, Tel. 39423697/39423949In Ho Chi Minh City  – Thong Nhat Train: via Nha Trang, Quy Nhon, Da Nang, Hue, Vinh, Thanh Hoa, Nam Dinh and Hanoi. Saigon Railway Station, 1 Nguyen Thong, Tel. 38436528/38466091

15/Waterways

The traditional means of transport in remote areas is waterways. Ship of all types together with the river and the wharf, are familiar in the Vietnamese geological and humanitarian images. So if you want to make trips to such places like Mekong Delta, be prepared to go by this means. Tourists can come to Vietnam by sea routes to the ports: Ha Long, Danang, Nha Trang, and Ho Chi Minh City.- Daily ships to islands: Cat Ba, Con Dao, Phu Quoc – Haiphong – Ha Long, Mong Cai routes, daily- From Hanoi, there are ships to some provinces in the Red and Thai Binh River Delta  – Daily speed boats from Ho Chi Minh City to Vung Tau, Can Tho, Rach Gia

- In some provinces in the Mekong Delta, boats can navigate along the Mekong River.

16/Traffic services

- Taxis: Taxis with meters are available in big cities and in many provinces: 24/24h.

-Bus: Fare for buses 3,000- 7,000 VND

17/Telephone, Fax, Internet, Email

- Dialing code: 84 – Phone calls or fax to foreign countries can be directly made at post offices or hotels. – Internet and emails are popular in almost provinces and cities. – Mobile network is used in different forms: subscribed, monthly- or daily-payment in advance.

18/Working hours

- Governmental agencies work 8 hours/day from 7.30am to 4.30pm (excluding one-hour lunch). Saturday and Sunday are close. – Banks are open from 7.30 or 8.00 to 11.30am and from 1.00pm to 4.00pm. Saturday and Sunday are close. – Shops are open from 8.00am or 8.30 to 8pm or 9pm

19/Credit Cards and Travelers Checks

Visa, Amex, JCB and Master Cards are accepted at some banks and most large hotels. You will seldom be able to shop or pay in restaurants with credit cards. Traveler’s checks, preferably in US dollars, can be easily cashed at banks, hotels and some travel agents.

20/ATM

If your bank at home is part of the Plus or Star systems, you can withdraw from your ATM account at home in either dong or Dollars. You can also get a cash advance on your Visa card at the Hong Kong Bank office in Hanoi or through the ANZ Bank’s offices in HCMC and Hanoi.

21/Tipping

With the advent of tourism, the practice of tipping is just beginning in Vietnam. Tip sparingly and only where it is deserved. It is increasingly common to tip guides, drivers, waiters and masseurs.

22/Television and Radio

Vietnam TV broadcasts several channels throughout the country; satellite channels such as CNN, CNBC, Bloomberg, BBC… are available in most hotels catering to foreigners. Voice of Vietnam Radio broadcasts throughout the country; all provinces and cities have their own radio stations as well.

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